Return & Refund Policy

Exchange & Refund Policy

At DarazMart, your satisfaction is our top priority. If you receive a damaged, faulty, or incorrect item, we offer a hassle-free 2-day exchange policy to make things right.

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📦 Conditions for Exchange/Return:

• The issue must be reported within 2 days of delivery.

• The product must be in its original packaging, unused, and in resalable condition.

• Clear photo or video evidence of the damage or fault is required for verification.

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💰 Refund Policy:

• A refund will only be issued if a replacement is not available.

• Refunds are processed to your original payment method within 7 working days after approval.

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📞 Need Help?

For any exchange or refund requests, please reach out to us:

📧 Email: ihsanahm786@gmail.com
📱 Phone: 0319-4666874